Please log a ticket on the DoIT Help Desk. We can add the appropriate codes to your user account.
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Your rollover balances are not calculated until after we process your Dec.30, 2022, paycheck. Accrual balances will be populated in UKG by the end of the day Friday, Dec. 30. If you have time off this week, you can still enter your sick, vacation, or personal time on your timesheet.
If you requested any time off in Executime from Dec. 24 through 2023, you will need to request the time off in UKG, as time off requests will not carry forward automatically.
This is required by law through the Fair Labor Standards Act which obliges employers to keep accurate time records for all non-exempt employees.
The ability to change your bank account in UKG will not be available until this spring. Please fill out a Direct Deposit form available on The Depot here or email firstname.lastname@example.org.
Please include the names of your employees in a DoIT Help Desk ticket so that we can add them to your user account.
Some users have had trouble logging in when using Chrome. You try logging with Microsoft Edge instead. If you still have issues logging into UKG after trying a different browser, please submit a DoIT helpdesk ticket.
We have had issues with bookmarking. Please create a shortcut instead. To create a shortcut, 1) Right click anywhere on your desktop. 2) select “New” and then “Shortcut.” 3) Enter the full URL (https://crgov.ultipro.com) in the box and click “Next.” 4) Enter a name for the shortcut, UKG for example, then click “Finish.” 5) This will create an icon on your desktop that you can click on.
The ability to change your bank account in UKG will not be available until this spring. Please fill out a direct deposit form from The Depot here or contact payroll@CRgov.com
UKG contains personal information which requires an extra level of security to log in. You are able to skip this process in the future if you select to “stay signed in.”
No, while you’ll log in and use the UKG Pro app, you’ll need to have the UKG Ready app on your mobile device for timekeeping to work.
It depends. The Project field is typically used to classify hours that are paid at your normal rate of pay such as training, on-call, snow plowing, costs traced, special events, or COVID sick time. The Activity field is used for time that pays at a different rate such as emergency call out, snow readiness, and voluntary contracts for police.
Use “Move OT” to” Comp Time” or “Move Holiday” to “Holiday Bank” in the Activity field.
For the time being, FMLA will be added as sick, vacation or personal time and HR will manually code this as FMLA Leave in the project field.
Select “Military” in the Project field.
Put in a help desk ticket to be added to that group.
To track training hours, select “Training” in the Project field.
If your supervisor has not approved it yet, there is button to reopen your timesheet near the approve button. If your supervisor has already approved it, they will need to reject your timesheet before it can be reopened.
You will still be paid for the hours represented on your timesheet.
Salaried employees are to report exception hours only. If they normally work a nine-hour day, they would record nine hours of sick, personal, or vacation hours.
NODs are available in UKG Pro under Myself > Pay > Pay History.
Please include the names of your employees in a DoIT help desk ticket so that we can add them to your user account.
In the UKG Ready menu in the upper left corner, go to Team > Timesheets > All Timesheets. In the Approval State column, “open” means a timesheet has not been submitted, “submitted” means it is ready for approval and ”approved” means that it has already been approved. From this screen, you can open the timesheet and click “approve” or mark the box next to their timesheet and click “approve” in the upper right corner.
In the UKG Ready menu in the upper left corner, go to My Info > My HR > Delegations. Select “add new” in the upper right corner.
No, you can still approve time sheets and time off requests.
If an option is not available, select the “browse” option to see more. There may be multiple pages of options available. If they still cannot see it, contact Payroll to have the additional code added.