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1. What supplies and equipment are available to borrow?

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1. How do I register for a class?

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1. Am I required to submit health-monitoring data when I report in to work?
2. What should a supervisor/manager do if an employee comes to work exhibiting coronavirus symptoms?
3. What should a supervisor/manager do if an employee is diagnosed with COVID-19 or a presumptive case of COVID-19?
4. Can the Town require employees to telecommute?
5. If I am home with my child because their school or place of care is closed or unavailable, do I get paid sick leave, expanded family and medical leave or both?
6. What does it mean to be unable to work, including telework for COVID-19 related reasons?

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1. What if I need to change my Asset Essentials request?

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1. How do I join the Healthy Living Team?
2. How are my wellness points paid out?

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1. What approvals do I need to work a hybrid schedule?
2. Where can I find the remote work policy and authorization form?
3. How long am I eligible to work a hybrid schedule?
4. Am I eligible for Town reimbursement for expenses related to remote work?
5. I work a flex schedule. Am I eligible for hybrid work?

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1. My sick and vacation accrual balances are not correct in UKG.
2. I don’t see my previously approved time off requests.
3. Why do I need to enter my start/end times as well as lunch breaks?
4. I can’t change my bank accounts.
5. I don't have access to certain pay codes or project codes. (i.e., On-Call, Training, Snow, Covid)
6. I'm a supervisor and I don't see all of my employees.
7. I am not able to log in, what should I do?
8. Can I bookmark UKG for easy access?
9. I can’t change my bank accounts.
10. Why is there two-factor authentication?
11. Can I delete the UKG Pro app after I have set up the UKG Ready app?
12. How do I track irregular time off such as emergency callouts, snow readiness, etc?
13. How do we change overtime hours to comp time? Likewise, how do we move holiday hours to our holiday bank?
14. How do we submit FMLA hours?
15. How do we submit time off for military deployment?
16. What do I do if my project codes or activities are missing?
17. Are Training Hours under “Activity”?
18. What happens if I need to make a change to my timesheet after I have submitted it?
19. If I forget to “submit” my timesheet, will UKG automatically pull my hours?
20. Do salaried employees need to report time worked if on a flex schedule and they work more than 8 hours in a day or less than 8 hours another day?
21. If I request time off and then don’t take that time off, how do I ensure that the system doesn’t take those hours?
22. Where can I find my Notice of Deposit?
23. Why do I need to enter my start/end times as well as lunch breaks?
24. I’m a supervisor and I don’t see all of my employees.
25. How do I approve timesheets?
26. How do I delegate my permissions to someone while I am out of the office?
27. If a supervisor delegates to another supervisor, do all of those timesheets go to that supervisor?
28. If you delegate workflow, does that prevent you from approving your employees’ timesheets?
29. The dispatchers cannot see the various options in the “time off” drop-down menu.